Hotels
General Manager
General Manager:
Years of experience will be needed to satisfy this demanding job. Basically the General Manager (GM) makes sure everything runs smoothly: Interpersonally, motivating a team, financially, increase sales and profits, administratively, prepare and analyses reports, creatively, organise campaigns and company schemes.
Phew! More info...
Food & Beverage
Food & Beverage Manager:
As a Manager, it’s down to you to make sure your guests have an excellent time and really enjoy themselves, so you need to recruit and train staff to make a great team! You will also have to balance the budget and make good profit whilst keeping a careful eye on the stock and be aware of all those hidden health hazards. More info...
Restaurant Manager:
Want to be at the heart of the action? Can you keep your cool when things get hot? A Restaurant manager can, while organising any type of function or meeting and making a profit at the same time. More info...
Waiter / Waitress:
As a Waiter/ess, you’re the vital link between the guests and the kitchen. Welcome them, advise them about the food and drink, and get the timing spot on – no one wants to wait too long! Enjoy giving good service and your tips will show great rewards! More info...
Bar Person:
It’s good to be lively, sociable and alert if you work behind the bar. Keep it clean and well stocked and you’ll be busy at the bar and busy at the till! More info...
Wine Waiter:
Do you know a Claret from a Cabernet? Then a Wine Waiter/ess could be the ideal job for you. Use your expertise to recommend a wine to suit the meal, serve it correctly and liaise with the restaurant. More info...
Banqueting Manager:
If you have great organisational skills then a career as a Banqueting Manager could be for you. Hiring equipment and furnishings, ordering food and drink, supplying music or entertainment and making sure you have plenty of staff are just some of the tasks you will undertake as a Banqueting Manager to ensure that everyone has an unforgettable time. And don’t forget you’ve got to make a profit too! More info...
Kitchen
Head Chef:
If you can inspire and motivate a team whilst creating mouth-watering menus and artistically presented dishes, then think about being a Head Chef. Other duties will include controlling the budget and scrupulous attention to hygiene in the kitchen.More info...
Senior / Sous Chef:
The Sous Chef is usually the Head Chef’s right hand man who will take control in the Head Chefs absence. You will play a key role in the kitchen ensuring that the food served is of the standard required, checking portion size, equipment and hygiene. More info...
Chef de Partie:
A Chef de Partie will manage a particular section of the kitchen and deals with preparing and presenting the food. This is ideal for anyone training to be the next Masterchef! More info....
Commis Chef:
This is usually the first step for anyone just starting a career in the kitchen and offers plenty of experience, basic cooking and presentation ideas along with essential hygiene awareness. More info...
Kitchen Porter:
A Kitchen Porter or KP plays an essential role in the smooth running of the kitchen. It will be your duty to have equipment ready and clean for the kitchen to use whilst helping with deliveries and obeying health, hygiene and safety rules. You may also be required to help out with the preparation of salads, sandwiches, soups and desserts. More info...
Housekeeping
Head Housekeeper:
As Head Housekeeper you will be in charge of the cleanliness of all rooms. Keeping your team motivated and supervised is a must and timing is crucial. You will also deal with the suppliers of linen, cleaning materials and guest supplies and control the costs of these materials and staff wages. More info...
Room Attendant:
If you like attention to detail and a well presented guest room, then consider being a room attendant. High standards of cleanliness are extremely important to hotel guests and a calm methodological approach will help in achieving this. More info...
Linen Room Assistant:
Large hotels often employ Linen Room Assistants to deal with the laundry for guest rooms, and the restaurant and banqueting departments. If the laundering is done on the premises, you will be responsible for washing, drying and pressing the linen (using large-scale, professional equipment). High standards of cleanliness and presentation are very important. More info...
Leisure
Leisure Manager:
As Leisure Manager you will supervise any onsite leisure facilities. Careful preparation and organisation is vital to ensure that all leisure facilities meet the high standards your customers expect. You will also be responsible for managing members of your team and ensuring that they receive the training they require. You will also be responsible for dealing with any complaints in a quick, strong, professional manner.More info...
Front of House
Front of House Manager:
As Front of House Manager, you may be in charge of reception and reservations, the porter’s desk, and possibly housekeeping depending on the organisation of the hotel. You might also have selling and promotional responsibilities. Much of your time will be spent in contact with guests, answering their more difficult queries, checking on their wellbeing and dealing with complaints. More info...
Reception Manager:
This is a challenging position, needing someone who can multi-task. Can you answer the phone and operate the switchboard whilst dealing with customer queries, the fax machine and emails? Your team will look to you for leadership and your company will expect maximum occupancy. More info...
Receptionist:
The receptionist is possibly the first person a guest will meet, so it is important to make a good impression. You need good communication skills to give clear directions and convey information, a calm manner to deal with complaints and emergencies, and a clear mind to handle foreign currency and temperamental computers. More info...
Reservations and Revenue Manager:
Tourism is a very competitive market, so imagination and a strong nerve are necessary for this role, where you will have to negotiate the best deals, handle promotions successfully and keep those V.I.P's happy. More info...
Hall Porter:
Do you get bored sitting at a desk? Is one job simply not enough? Are you energetic? A Hall Porter is never in one place for long. From lost property to hailing taxis, from parking cars to dealing with security threats, this job makes you a key person to every department of the hotel. With a million different roles you are the vital link for customer happiness and a smooth running business. More info...
Back of House
Sales (and Promotion) Manager:
Are you driven by sales success? The key role of a Sales Manager is to maximise hotel profit, promote special events and learn about other competitors in order to ensure that they do not win over your clients. More info...
Accountant:
Excited by the thought of driving business further? The accountants must balance existing client relationships with new potential business relationships. In order to maximise success, you must be cool, calm and collected at all times.
Human Resources Manager:
Every successful business needs a Human Resources Manager, who must be responsible, reliable and have excellent social skills. Duties include dealing with contracts, new recruitment, staff training and you may have to deal with legal specialists. The main aim is to ensure the smooth running of the business and a legal, happy, well-staffed team.
Maintenance:
Do you find D.I.Y comes naturally to you? This more hands-on role requires patience, skill and above all energy. Everything must be maintained in a safe working order and log books kept for reference. There’s an awful lot of lightbulbs to change!
Gardener:
Fancy yourself as a bit of a creator? Like working out in the open? This is the perfect job for all green fingered people who can’t keep away from the clippers! You will be in charge of the garden design, maintenance and special features.
All of the information given above can be found in more detail at www.ukskillspassport.co.uk |
